Support

Talk to a person.

Questions about a hunt, the app, safety or your data? Write to the field desk. A person reads every message — there is no bot loop and no ticket maze.

Field desk

What can we help with?

Be specific if you can: the mode, the rough time and what you expected to happen. Do not include passwords or Google tokens.

Name

Quick answers.

Where do hunts happen?

Wherever a host sets a circle. One player picks the ground, locks their position in the app and chooses a radius from 100 to 2,000 metres, then shares the room code with the rest of the group.

Do I need to bring a phone?

Yes. GhostRun is Android-first and the app is the map, role and safety exit. Make sure it is charged.

Can I stop mid-match?

Yes. The exit is always one tap away and there is no penalty. Tell the host if you need help.

How old do I need to be?

16 or older. The app asks for a date of birth during onboarding and will not complete an account below that age.